Using Coupon Codes | Payments & Payouts | Crafted Call
Using Coupon Codes
ArtistsUpdated Jun 13, 2026
Galleries sometimes offer coupon codes to reduce entry fees. These codes can save you money on submissions. Here's how to find, apply, and troubleshoot coupon codes on Crafted Call.
Where to Find Coupon Codes
Coupon codes come from galleries and are usually shared in these places:
In the call description (look for text like "Use code EARLY25 for 25% off")
Gallery newsletter (galleries often email codes to their subscribers)
Social media (galleries post promotional codes on Instagram, Facebook, or Twitter)
Direct communication (from the gallery via email or direct message)
Artist networks or collectives (some organizations arrange group discounts)
Accessibility programs (galleries may offer codes for underrepresented artists)
If you're not sure whether a code is available, check the call details or contact the gallery directly.
How to Apply a Coupon Code
During checkout:
Complete your submission form (title, images, dimensions, etc.)
Review your submission details
Proceed to checkout or payment
Look for a field labeled "Coupon Code,""Promo Code," or "Have a discount?"
Enter your code exactly as provided (copy and paste is best)
Click "Apply" or "Validate Code"
The discount will display on your invoice
Confirm the new total is correct
Enter payment information and complete the purchase
The discount is applied before you pay, so you see the reduced total before charging your card.
Pro tip: Use copy and paste when entering codes. Typing manually can introduce errors (extra spaces, wrong capitalization). Most codes are case-insensitive, but it's safest to match the original exactly.
Types of Coupon Discounts
Different galleries use different discount structures:
Percentage Off (Most Common):
A percentage discount (e.g., "25% OFF" or "SAVE20")
Example: 25% off a $50 entry fee = you pay $37.50
Works for any number of submissions (you save a percentage on the total)
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Fixed Dollar Amount:
A set dollar discount (e.g., "Save $10" or "SAVE15DOLLARS")
Example: $10 off a $50 entry fee = you pay $40
Good for any price tier
Free Submission:
Some codes waive the entry fee entirely
Example: Code "VOLUNTEER" makes submission $0
Galleries use this for staff, volunteers, or special programs
Submission Packages:
Discounts for submitting multiple works
Example: "Submit 3 for $99 total" (instead of $150)
Usually automatically applied, not a separate code
Tiered Pricing (Not a Coupon):
Early bird, regular, and late fees are built into the call
No code needed—they apply based on submission date
See "Understanding Entry Fees & Tiered Pricing" for details
Coupon Code Limitations
Coupons usually have restrictions:
Expiration Dates:
Codes expire on specific dates (e.g., "Valid through March 31")
An expired code will be rejected at checkout
Check the code's details for the expiration date
One-Time Use:
Some codes can only be used once per email or account
If you've already used it, you cannot use it again
Specific Calls Only:
A code might apply only to one call, not all galleries' calls
Example: "MOMA2025" works only for MoMA's 2025 call
Try the code to find out (the system will tell you if it's invalid for that call)
Submission Limits:
"Your first submission only" — you can't apply it to multiple artworks in the same call
"One submission per code" — can't stack codes
No Stacking:
Usually you can't apply multiple codes to the same submission
Only the most generous code will be accepted
Troubleshooting Coupon Issues
"Code not valid" or "Invalid code"
Check spelling and capitalization
Copy and paste from the source to avoid typos
Verify it hasn't expired
Confirm you're applying it to the correct call
Contact the gallery if you believe the code should work
"Already used" or "Code exceeded usage limit"
This code has been used by your account before
Some galleries allow one use per code; others allow multiple
Try a different code if available, or contact the gallery
"Not applicable to this call"
This code is for a different gallery or call
Double-check the code is for the correct call
Each gallery sets their own codes
"Code not applicable to your submission"
The code might have restrictions (e.g., "first submission only" or "new artists only")
Review the code terms
Contact the gallery to confirm you're eligible
Discount didn't apply, but payment went through
If you were charged full price after applying a code, contact the gallery immediately
Provide your submission confirmation number and the code you used
Most galleries will refund the difference or reprocess your payment
Save your confirmation email. It shows your final price and confirmation number. If there's a payment dispute, you'll have proof of what you paid.
FAQs
Can I use the same code for multiple submissions?
Depends on the code. Some allow one use, others multiple. The system will tell you at checkout.
Do I need a coupon code to submit?
No. Entry fees are required, but coupon codes are optional. You can submit at full price.
Can I get a refund if I paid full price but found a code later?
Probably not, but it's worth asking the gallery. Some may apply retroactive discounts. Contact support with your confirmation number.
What if the code doesn't work but the gallery says they issued it?
The code might be expired, have usage limits, or apply only to specific submissions. Contact the gallery with the code details and your submission info. They can investigate and potentially issue a refund or reapply the discount.
Are there site-wide codes?
No. Crafted Call doesn't issue platform-wide codes. Each gallery controls their own promotions.
Keep an eye on gallery communications and social media to catch coupon codes. They can add up to real savings, especially if you submit to many calls during the season.
