Connecting Stripe to Accept Payments | Getting Started | Crafted Call
Connecting Stripe to Accept Payments
Gallery OwnersUpdated Jun 13, 2026
Connecting Stripe to Accept Payments
Stripe Connect allows you to collect submission fees, entry fees, and process payments directly through Crafted Call. This guide walks you through connecting your Stripe account so you can start accepting payments from artists.
Why Connect Stripe
When you connect Stripe to your Crafted Call organization, you can:
Collect submission fees – Artists pay an entry fee when they submit their work
Implement tiered pricing – Offer early-bird discounts or late fees
Facilitate artwork sales – Process payments if you sell work through the platform
Receive funds directly – Money deposits to your linked bank account (minus Stripe's standard processing fees)
Artists see payment processing as a standard part of the submission process, and Stripe is one of the most trusted payment providers globally.
Before You Start
Have the following information ready:
Your personal or business name
Business type (individual, company, non-profit, government, etc.)
Business address and phone number
Personal identification document (for individuals or business representatives)
For companies: EIN (Employer Identification Number) or Tax ID
Bank account details for receiving funds
Expected monthly transaction volume
Tip: Gather this information before starting the connection process. It speeds up Stripe's verification, which can take 1–3 business days.
Step-by-Step: Connecting Stripe
Step 1: Navigate to Payment Settings
Go to Admin Dashboard
Click Settings in the left sidebar
Select Payments & Stripe
Step 2: Click "Connect to Stripe"
You'll see a blue button labeled Connect to Stripe Account. Click it.
This redirects you to Stripe's secure onboarding portal. You'll return to Crafted Call once the connection is complete.
Step 3: Select Your Business Type
Stripe asks you to confirm your business structure:
Individual – You operate as a sole proprietor
Company – Your organization is a registered business entity
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Non-Profit – You're a 501(c)(3) or similar tax-exempt organization
Government – A public institution or agency
Select the type that matches your organization. Non-profits may qualify for reduced processing fees.
Step 4: Provide Business Information
Stripe collects standard details:
Business name – The legal name or DBA under which you operate
Website – Your organization's website (optional but recommended)
Industry – Select "Arts & Design" or the closest match
Business address – Where your organization is located
Phone number – A contact number for your business
Step 5: Representative Information
Stripe requires details about the person legally responsible for the account:
Full name – Your legal name
Date of birth – Used for identity verification
Email address – Stripe uses this to contact you about the account
Government ID – A copy of your driver's license or passport (uploaded securely)
For companies, you may need to provide information about beneficial owners or officers.
Step 6: Bank Account Details
Stripe deposits funds to your designated bank account:
Bank routing number – Your US bank's routing number (if US-based)
Account number – Your checking or savings account
Account type – Checking or savings
Important: Verify these details carefully. Incorrect bank information can delay fund deposits.
Step 7: Verification
Stripe may verify your bank account by depositing small amounts (typically $0.01) and asking you to confirm the deposits. This process usually takes 1–2 business days.
Once verified, funds from submissions begin depositing on a rolling basis (typically every 2–3 business days).
Testing Payments in Sandbox Mode
Before publishing calls with payment requirements, test the payment flow:
Go to Settings → Payments & Stripe
Toggle Test Mode to On
Use Stripe's test card numbers to simulate transactions:
Success: 4242 4242 4242 4242
Decline: 4000 0000 0000 0002
Use any future expiration date and any 3-digit CVC
Create a test call, submit work, and complete a test payment to ensure everything works as expected. No real charges occur in test mode.
Going Live with Payments
Once testing is complete and Stripe has verified your account:
Go to Settings → Payments & Stripe
Toggle Test Mode to Off
Confirm you're ready for live transactions
Your calls can now collect real payments from artists.
Tip: Consider starting with a non-critical call to ensure your payment flow works smoothly before using it on high-profile submissions.
Stripe Fees & Payouts
Stripe charges a standard processing fee (2.9% + $0.30 per transaction in the US) for each successful payment. These fees are automatically deducted from deposits to your bank account.
For example, a $25 submission fee results in approximately $23.92 deposited to your account.
Non-profits may qualify for reduced fees. Visit Stripe's non-profit program page to learn more.
Troubleshooting
Stripe won't connect: Ensure you're providing accurate information. Stripe may block connections if details don't match your identity documents.
Verification taking too long: Contact Stripe support directly via your Stripe Dashboard. They can expedite verification in some cases.
Payments aren't depositing: Check that your bank account information is correct in your Stripe settings. Contact your bank if funds don't appear after 3–5 business days.
